When in doubt ask questions and look no further than our contact details below. We are happy to assist you with your questions & concerns. To save your time we have already answered some of your most asked questions in the FAQ section at the end of this page
FAQS
Do you provide International delivery?
We can arrange for overseas deliveries as well, please contact at contact.pippal@gmail.com or Call/WhatsApp at 9871464581
For overseas deliveries, apart from delivery charges there may be additional duties/import charges, which will be borne by the customers
In how many days will I receive my order?
Each garment is made to order, therefore we take a minimum of 7-10 business days to process and dispatch your order. But, If we are able to process your order before the stipulated time, we will be happy to ship it to you sooner. Also, sometimes we do have some sizes available in stock and in this case too we may be able to ship your order before the stipulated time.
Can I exchange my size or style?
We usually don’t keep stock with us as each piece is made to order. Therefore we request you to please order your size carefully. If by good chance we have your preferred size/style in stock, then we will be happy to exchange it for you. Else we will issue a store credit that you may avail later
What are your customization charges and can I return/exchange a customized product?
Customization may incur some extra charges depending on the level of customization required. For custom orders and charges you will have to contact us. We will be able to provide you an estimate only after getting your measurements and customization details. On customized orders no exchange, return or refund is possible as these will be as per your measurements and therefore we won’t be able to sell it to someone else.
What is your shipping rate?
Shipping charges vary according to regions - Delhi/NCR, Metro and non metro regions . You will be given the option to choose & change your shipping region at the time of check out. Please select your shipping region carefully as we will not process your order until you make the payment as per your region
The shipping areas that we cover under metros are- Mumbai, Chennai, Banglore, Kolkata,Hyderabad,Ahemdabad & Pune
The shipping areas that we cover under non metros are- Chandigarh, Jaipur and such second tier cities